▸ QUEST LOG OPENED

Work Experience

4 quests undertaken  ·  1,440+ days in the field

[ QUESTS ] Work Experience 4 QUESTS  ·  1 ACTIVE  ·  3 CLEARED
▶ ACTIVE MAIN QUEST · CH. 04 ★★★★★

E-commerce Marketplace & Product Management

99 RANCH MARKET HQ  Union City, CA — Present PARTY: ENG · DESIGN · OPS
OBJECTIVES
  • Own and deliver product initiatives across web, mobile app, fulfillment app, and third-party marketplaces — CRM, analytics, delivery workflows, AI-powered search and FAQ.
  • Translate business and operational requirements into product specifications, partnering with engineering, design, and operations on releases.
  • Run Agile cycles end-to-end — backlog prioritization, sprint planning, feature validation.
BOSSES DEFEATED
  • Marketplace Growth, Multi-Platform
    Led strategy across Instacart, DoorDash, Uber Eats, TikTok Shop, Walmart. +38% YoY sales
  • SNAP EBT Integration
    Shipped EBT acceptance + alcoholic beverage assortment expansion across marketplace channels. +22% basket size
  • Internal Ops Bottleneck
    SOP redesign + product documentation standardization. +40% ops efficiency
LOOT DROPPED
Product Management Agile / Scrum Project Management Marketplace Growth
SAVE POINT
EXP +3,100
✓ CLEARED MAIN QUEST · CH. 03 ★★★★★

E-commerce Sales Specialist — Sales & Systems

99 RANCH MARKET HQ  Buena Park, CA —  (22 mo)
EXP
MAX
OBJECTIVES
  • Managed front-end and back-end configurations for the DTC eCommerce platform supporting 55+ locations across four regions.
  • Built and executed the 2024 digital campaign roadmap — ~4 themed campaigns monthly.
  • Leveraged Tableau, Google Sheets, Excel, Similarweb, and HubSpot for data analysis and reporting.
BOSSES DEFEATED
  • A/B Testing Program
    Designed and implemented testing frameworks for campaign optimization. +40% CTR
  • Annual Digital Campaign Roadmap
    Cadence of ~4 themed campaigns / month across the calendar. +20% YoY online sales
LOOT DROPPED
Tableau HubSpot A/B Testing Campaign Management O2O
SAVE POINT
EXP +1,200
✓ CLEARED SIDE QUEST · CH. 02 ★★★★★

LEADS Program — Marketing

UC IRVINE — MERAGE  Irvine, CA —  (20 mo)
EXP
MAX
OBJECTIVES
  • Planned and executed a structured social media content strategy, producing written and visual assets to drive program awareness and audience engagement.
LOOT DROPPED
Media Planning Canva Social Media Marketing
SAVE POINT
EXP +900
✓ CLEARED SIDE QUEST · CH. 01 ★★★★★

Business Development

UCI CHINESE STUDENT UNION  Irvine, CA —  (18 mo)
EXP
MAX
OBJECTIVES
  • Developed and executed sponsorship growth strategies, driving revenue by strengthening existing partnerships and securing new sponsor relationships.
LOOT DROPPED
Partnership Development Lead Generation Outreach
[ STATS ] Skills SKILL CLASSES  ·  OVERALL LV 25
★ CLASS UNLOCKED
★ NEW
AI
TECHNOMANCERAI Fluency & Tooling
68/∞
Prompt Engineering AI-assisted Prototyping & Design Google Stitch Claude Code / Design Codex
P
STRATEGISTE-commerce & Product
92/∞
Product Management Agile / Scrum A/B Testing Shopify O2O Commerce
D
ANALYSTData & Analytics
88/∞
Tableau Google Sheets Excel Google Analytics 4 Salesforce
M
MARKETERMarketing & Platforms
82/∞
HubSpot Qualtrics XM Similarweb Social Media
A
ARTIFICERCreative Tools
74/∞
Adobe Photoshop Adobe Premiere Pro Canva DSLR Photography
S
DIPLOMATSoft Skills
90/∞
Stakeholder Management Cross-functional Leadership Strategic Thinking Communication
C
SCHOLARRelevant Coursework
78/∞
Business Data Management Human Computer Interaction Ubiquitous Computing System Analysis & Design
[ PARTY ] Testimonials TRUSTED PARTY  ·  TRUST: MAX

Wallis Lien

► DIRECT MANAGER
LV 34
E-Com Manager, S&OP
TRUST
WALLIS

Gary is a highly agile talent. He has exhibited an extraordinary capacity to master new concepts quickly, and his ability to juggle multiple tasks while still delivering quality results on time is exemplary.

James Ho

► SKIP MANAGER
LV 48
Sr. Director, E-Com
TRUST
JAMES

Gary is one of the most exceptional young talents I've worked with in recent years — combining strong communication and project management skills with a highly disciplined, growth-oriented attitude.

Bingjie You

► COMPANION
LV 28
E-Com Sales Specialist
TRUST
BINGJIE

He has a natural ability to spot opportunities that the rest of us walk right past. Gary can talk to engineers in the morning and align stakeholders in the afternoon — and somehow make both feel effortless.

[ BADGES ] Certifications BADGE HALL  ·  1,450 ACHV PTS
PLATINUM
IBM — Product Management: Foundations & Stakeholder Collaboration
IBM · CERTIFIED
FEB 2026+500 PTS
GOLD
IBM — Product Management: An Introduction
IBM · CERTIFIED
JAN 2026+250 PTS
GOLD
Google — Foundations of Project Management
GOOGLE · CERTIFIED
NOV 2025+250 PTS
SILVER
HackerRank — SQL (Intermediate)
HACKERRANK
MAR 2024+100 PTS
SILVER
Advanced Google Analytics
GOOGLE
MAY 2023+100 PTS
SILVER
Udemy — Hands-On Tableau for Data Science
UDEMY
MAY 2023+100 PTS
BRONZE
Udemy — Excel Essentials for the Real World
UDEMY
SEP 2023+50 PTS
BRONZE
Internship Experience UK — Business, Ops & Marketing
IEUK
JUL 2022+50 PTS
BRONZE
Google Analytics for Beginners
GOOGLE
OCT 2021+50 PTS

Open to E-commerce PM and marketplace leadership roles — Bay Area or remote.

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